Refund policy

Please contact us before returning any items (this is to help us process any refunds more efficiently). Returns must be made within 30 days of delivery as per our returns policy.

All Returns must be unused and returned with their original sealed packaging.

By law, you must be Gas Safe registered and hold the relevant qualifications to install, repair or maintain domestic gas appliances. Products will not be covered if misused or not installed by Gas Safe registered engineer.

We do not accept any not required / wrongly purchased electrical items back that are not faulty (including printed circuit boards).